Articles on: Billing

How to Manage Your OctoVPN Subscription

Introduction



Managing your OctoVPN subscription is straightforward, whether you're on a public or private server plan. This guide will walk you through the steps to view and update your subscription details, including managing payment methods and canceling or resuming your plan.

Requirements



Before you begin, ensure you have:
Access to your OctoVPN account.
An active subscription to manage.

Step-by-Step Instructions



Accessing the Dashboard
Log in to your OctoVPN account and access beta.octovpn.com or beta.octovpn.com/services.

Selecting the Active Plan
Click on the active plan you wish to manage. This applies to both public server plans (personal plans) and private server plans (only manageable by the server owner).

Managing the Subscription
In the plan details, locate and click on the Manage Subscription tab.

Viewing Subscription Details
In the Manage Subscription tab, you can view:
View the next due date for your subscription.
Check the status of your subscription (active, canceled, etc.).
Cancel your subscription if you no longer need it.
Resume your subscription if it has been previously canceled.
Update your billing information, such as your credit card details.
Add a new payment method if needed.
Review your billing history and past invoices.

Canceling or Resuming the Subscription
If you need to cancel your subscription, you can do so from this tab.
If your subscription is already canceled, you will have the option to resume it.

Updating Payment Method
Scroll to the bottom of the Manage Subscription tab.
You can update your existing payment method or add a new one.
After entering the new payment details, ensure to save the changes.

Conclusion



Managing your OctoVPN subscription is easy and can be done entirely through the OctoVPN dashboard. Whether you need to update your payment information, view your next due date, or cancel and resume your plan, all options are conveniently located under the Manage Subscription tab.

If you have any further questions or encounter issues, please reach out to our support team for assistance.

Updated on: 26/07/2024

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