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Help with OctoVPN billing.

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  • Billing
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  • Refund Policy
    Yes, we offer refunds for payments made within the last 7 days. In certain circumstances, we may also consider refunding payments made beyond that time frame at our discretion. If you would like to request a refund, please open a ticket in our client area with the subject "Refund". Our team will review your request and get back to you as soon as possible with further instructions on how to proceed. Please note that all refund requests are subject to our terms and conditions.Few readers
  • Which payment methods do you offer?
    Which payment methods do you offer? We currently accept: PayPal (via Mollie) Debit / Credit Card (via Mollie) Cryptocurrency (via Coinbase) Bank Transfer, Debit/Credit Card & Local Payment Solutions (via Mollie)Few readers
  • How long does it take to process the payment?
    If you have sent payment for an invoice via bank transfer or credit card, it may take up to 72 hours for the payment to clear. This time frame may vary depending on your bank's processing time. In most cases, payments are processed instantly, allowing you to receive your products immediately.Few readers

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