Why Can’t I Use My Payment Method for the Free Trial?
If you’ve encountered a message indicating that your payment method is not eligible for the free trial, it may be due to one of the following reasons:
Non-Card Payment Method:
Our free trial offer is available exclusively for users paying by credit or debit card. If your payment method is something other than a card (e.g., PayPal or other methods via Stripe), the trial won’t be accessible. In this case, if you proceed with the current payment method, you’ll be charged the full price for your plan.
Previous Free Trial Use:
If you have already used the free trial with this card, it will not be eligible for another free trial period. This restriction helps us ensure that the free trial remains a fair offer for all new users. You are welcome to continue with a standard subscription if you’d like to proceed with the same card.
If you have questions or would like assistance, feel free to reach out to our support team. We’re here to help!
Non-Card Payment Method:
Our free trial offer is available exclusively for users paying by credit or debit card. If your payment method is something other than a card (e.g., PayPal or other methods via Stripe), the trial won’t be accessible. In this case, if you proceed with the current payment method, you’ll be charged the full price for your plan.
Previous Free Trial Use:
If you have already used the free trial with this card, it will not be eligible for another free trial period. This restriction helps us ensure that the free trial remains a fair offer for all new users. You are welcome to continue with a standard subscription if you’d like to proceed with the same card.
If you have questions or would like assistance, feel free to reach out to our support team. We’re here to help!
Updated on: 12/11/2024
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